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March Chapter Meeting: Your Process is a Product: Applying Product Management Principles to Process Improvement

  • 16 Mar 2023
  • 6:00 PM - 8:00 PM
  • Zoom
  • 39


  • If you have been given a Guest Pass by a member, but the member is unable to attend, use your Guest Pass to join us for an evening of stimulating thought and professional company.

    Be sure you list the member's name that gave you the card.
  • Welcome to our chapter. We hope you'll join us for an evening of stimulating thought and professional company. Let us introduce you to our group and share why we would love for you to be a part of it!
  • You are the member registering for you and a guest who will attend the meeting with you. Chapter members can bring two (2) guests per year for free to a monthly chapter meeting.
  • Join your other members and their guests for an evening of networking and information. You can add paid guests or use one of your Guest Passes.

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ATD Charlotte Chapter Meeting

Zoom Meeting:  March 16, 6:00pm – 8:00pm (Eastern)

Your Process is a Product: Applying Product Management Principles to Process Improvement

Have you ever contacted customer service only to discover you must face multiple menus before you reach a human representative? And by that point, you've shared your concern several times along the way with no resolution in sight? This frustrating scenario is what happens when processes are designed for efficiency and effectiveness on behalf of the administrators but not for the users. The same situations occur within Talent Management departments across the country. Talent Management processes may be the only time your employees interact with Talent professionals, and that interaction can dictate whether they opt-in to further Talent initiatives  or choose to opt-out entirely. With so much on the line, it's important to get process improvement right. Using case studies and product management principles, this session will walk you through key considerations to treat your processes as products, thereby optimizing the experience for your end users and administrators. 

Presented by:

Nadira Long

Register now!


Nadira Long is a seasoned Talent Development professional with more than 5 years experience in the Learning and Development space. Her specialties are process improvement, project management and instructional design. She currently works as a Leadership Development Consultant at Spectrum where she supports over 200 senior leaders in attending external leadership development programs. In past roles, she has served as a facilitator, coach and workshop developer. 


Join ATD Charlotte for our monthly chapter meeting. Meet other talent development professionals in the Charlotte area, discover job opportunities and - if you're recruiting - connect with job seekers, hear about the latest chapter news, and participate in a fantastic program.

Meeting Schedule:

All times Eastern Time (US & Canada)

  • 5:50pm - Virtual Lobby Opens
  • 6:00pm - Networking & Job Forum
  • 6:15pm - Chapter Announcements
  • 6:45pm - Presentation Begins
  • 8:00pm - Meeting Concludes
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