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Needs Assessment: Defining and Delivering Performance Accomplishment

  • 17 Aug 2012
  • 8:30 AM - 4:30 PM
  • DeVry


  • Take advantage of this amazing opportunity to learn about needs assessments from a world-renowed human performance expert and participate in very exciting learning opportunties as a new member for the next year.
  • Join us for a very exciting opportunity to learn about needs assessments from a world-renowed human performance expert.
  • Join us for a very exciting opportunity to learn about needs assessments from a world-renowed human performance expert.

Registration is closed

Dr. Roger Kaufman


Needs Assessment: Defining and Delivering Performance Accomplishment


This one day interactive workshop provides the tools and concepts for doing a needs assessment that will deliver measurable and useful results.  It will show you that most conventional approaches will be wrongundefinedwrongundefined80-90% of the time.  It defines ‘need’ and the steps and tools for doing a needs assessment, including job aids. There are practical application exercises to do in the workshop. Existing ‘needs assessments’ are welcome to be used as cases-in-point.




Roger Kaufman is professor emeritus. educational psychology and learning systems and was director, Office for Needs Assessment and Planning, the Learning Systems Institute, all at the Florida State University (1975-2003) where he received the Professorial Excellence Award.  He is also Distinguished Research Professor at the Sonora Institute of Technology, (Mexico) and has served as consulting faculty in business and technology at Excelsior College. He is a Paul Harris Fellow and a member of Tallahassee Northside Rotary. Kaufman has served as Research Professor of Engineering Management at the Old Dominion University as well as the New Jersey Institute of Technology and associated with the faculty of industrial engineering at the University of Central Florida. Kaufman is a Certified Performance Technologist, International Society for Performance Improvement. He received the US Coast Guard/Department of Homeland Security medal for Meritorious Public Service. Previously he has been professor of human behavior at the United States International University (now Alliant International University); professor of education at Chapman University; and also taught courses in strategic planning; needs assessment; and evaluation at the University of Southern California and

Pepperdine University.  He was the 1983 Haydn Williams Fellow at the Curtin University of Technology in Perth, Australia . Roger serves as the Vice Chair of the Senior Research Advisory Committee for Florida TaxWatch. His Ph.D. in communications is from New York University; with additional graduate work in industrial engineering; psychology; and education at the University of Californiaat Berkeley and Johns Hopkins University (MA). His undergraduate work was in psychology; statistics; sociology and industrial engineering were at Purdue and George Washington (BA) universities.

     Before entering higher education he was Assistant to the Vice President for Engineering as well as Assistant to the Vice President for Research at Douglas Aircraft Company. Prior to that; he was director of training system analysis at US Industries; Head of Training Systems for the

New Yorkoffice of Bolt; Beranek & Newman; and head of human factors engineering at Martin Baltimore and earlier as a human factors specialist at Boeing. He has served two terms on the U.S. Secretary of the Navy's Advisory Board on Education and Training.

     His clients--working in the areas of strategic planning; change management-change creation; quality management; needs assessment; evaluation; distance learning; and organizational improvement include or have included: Accenture; Gallaudet University; Tricon Global Industries (Pizza Hut; Taco Bell; KFC); Chase Manhattan Bank; New Zealand Universities Academic Audit Unit; Los Alamos National Laboratories; Prairie View A&M University; AT&T; Catholic University of Chile; Nova Southeastern University; Arthur Andersen and Andersen Consulting (World headquarters and Australia); Polytechnic University of Ecuador (ESPOL); MIM Holdings; Ltd.; World Bank; Accounting Firms Associated; Australian Public Service and Merit Protection Commission; Australian Treasury; Florida Power & Light; the Australian Department of Defence; First Union Bank; the Leon County (Florida) School Board; Central Statistical Office (UK); EastConn Regional Education Service Center; Unisys of Australia; US Department of Education; Microsoft; Universidades Tecnologicas (Mexico); Shell Oil Company; Florida Department of Education; Niagara Wires Division of Niagara-Lockport; American Association of School Administrators (AASA)--National Academy of School Executives (NASE); IBM; Valencia (Florida) Community College; Equifax; Box Hill Institute of TAFE (Australia); US Department of Veterans Affairs; National Open University of Venezuela; Simon Bolivar University; Venezuela American Society for Curriculum and Development (ASCD); Parke-Davis; Pioneer Cement; M&M Mars; Sydney Water Board; US Coast Guard; Perez Companc S. A.; the Florida Department of Health & Rehabilitative Services; New Zealand departments of Minister & Cabinet; Treasury; Army; State Services; and Science and Technology; Institute of Educational Technology/Ministry of Culture and Education of Argentina; Texas Instruments; Otago Polytechnic (New Zealand); Florida Governor's Office of Planning and Budget; Sun Microsystems; Bank of Boston (Argentina) Train-Koeln (Germany); Fireman's Fund Insurance; Wellington (New Zealand) City Council; Moran Towing; March of Dimes; Bankers' Institute of New Zealand; Boatmen's Bancshares; New Zealand Department of Health; McDonnell-Douglas; Catholic University of Valparaiso (Chile); Council of Chief State School Officers; Milliken Industries; MBC (Argentina & Chicago); American Airlines Group/Blue Cross of Texas/ISPI; Hugh Oakley-Browne Associates; Pasa Petrochemical and Refinor (Argentina); US Centers for Disease Control; BellCanada; Boeing/Microsoft/ISPI; Ohio Civil Service Employees Association/AFL-CIO; Florida Department of Corrections; US Army Training & Doctrine Command /Comtech; US Army Training Support Center; US Department of Veterans Affairs/Veterans Benefits Administration; Pew Charitable Trusts; Florida Department of Environmental Protection; Sonora Institute of Technology (Mexico); Florida Office of Tobacco Control; Flight Safety International; Boise State University; Edison Community College; McGraw-Hill; International Society for Performance Improvement, Boeing Leadership Center, US Marine Corps, Deutsche Bank, State University of New York, Chancellor and planning staff at the University of Puerto Rico, World Bank,, Prevention First, among others. He was a member of the Board of Directors of the Florida Governor’s Humanities Council and is a member of the advisory board of the Center for Measuring University Performance at the

Arizona State University.

     Kaufman is a Fellow of the American Psychological Association; a Fellow of the American Academy of School Psychology; a Fellow of the American Educational Research Association, and a Diplomate of the American Board of Professional Psychology.  He has been awarded the highest honor of the International Society for Performance Improvement by being named "Member for Life;" an organization for which he also served as president. He has been awarded the Thomas F. Gilbert Professional Achievement Award by that same organization. He is also the recipient, of the Distinguished Contribution to Workplace Learning and Performance, American Society for Training and Development (ASTD), and received the Asia Pacific Human Resources Management 2007-2008 Leadership Award. 

     Kaufman has published 40 books; including  The Manager’s Pocket Guide to Mega Thinking and Planning, 30 Seconds that can Change Your Life: A Decision-Making Guide for Those who Refuse to be Mediocre; Change, Choice, and Consequences: A Guide to strategic thinking and planning, Mega Planning, Strategic Thinking – Revised; as well as co-authored The Assessment Book: Applied Strategic Thinking and Performance Improvement Through Self-Assessments Useful Educational Results: Defining; Prioritizing; and Accomplishing as well as Practical Strategic Planning: Aligning People, Performance, and Payoffs, and Practical Evaluation for Educators: Finding what Works and What Doesn’t  as well as 275 articles on strategic planning; performance improvement; distance learning, quality management and continual improvement; needs assessment; management; and evaluation.



1123 Lasswade Drive. Tallahassee; FL. 32312; USA; Phone: (850) 386-6621; FAX: (850) 422-2722: Email: rkaufman@nettally.com. Websites: megaplanning.com      (3-1-12 


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