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Subject Matter Experts: Don’t Just Say “Now Spill The Beans”

  • 16 Feb 2012
  • 5:00 PM - 8:00 PM
  • Rubbermaid/Irwin Training Center


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  • Members enjoy monthly networking meetings and presentations as part of their membership.

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Darryl Sink


One key success factor in Training and other Performance Improvement Projects is access to and the commitment of subject-matter experts (SMEs). They are needed in front-end analysis to help interpret performance data that has been collected and to help select optimal solutions. SME’s input is essential, too, for the design and development of most training and other performance improvement solutions. They provide most of the relevant content. This presentation explores several ideas and processes on how to obtain complete and accurate input from SMEs.
  • Identify at least two ideas you can use for finding the real SMEs.
  • List at least three new ideas for obtaining complete and accurate information from SMEs while maintaining a positive productive relationship.
  • From a list of common barriers to working more productively with SMEs, develop ways to respond to these barriers in your own environment.
  • Describe at least one effective way to work with multiple SMEs.


Dr. Darryl Sink is president of Darryl L. Sink & Associates, Inc., (DSA). DSA has 29 years of experience designing and developing great learning experiences. His firm specializes in learning and performance consulting and custom training design and development.

Dr. Sink’s graduate work was at Indiana University, Bloomington, Indiana where he specialized in the Instructional Systems Design and Educational Psychology.

He is the author of 6 comprehensive guides to instructional design and development that are used with DSA’s workshops to provide fundamental instructional design training and processes. These processes have been adopted and are being used by many Fortune 500 companies, public institutions and non-profit organizations. See more on Darryl and his organization at http://dsink.com/.

Dr. Sink is a contributing author to the International Society of Performance Improvement’s (ISPI) Handbook of Human Performance Technology and ASTD’s Handbook for Work Place Learning Professionals. He is the recipient of ISPI’s Professional Service Award, and was three times awarded the Outstanding Instructional Product Of The Year Award by ISPI.

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