Joseph Machicote, Vice President
of Organizational Development
for Snyder's-Lance, Inc.
Diversity is the process of creating representation in the workplace. Inclusion is the process of creating a positive work environment that is conducive to productivity. Engagement is the process of leveraging the positive work environment in order to yield the most productivity from associates so that the customer experience is optimized.
Associates leave for work everyday with an expectation of what the workplace holds for them. This expectation is created through the tone of the environment created by their leader. If the tone is negative, inconsistent, threatening, or disrepectful, the employee may show up to work, but productivity is impeded. If the workplace is engaging, progressive, and inclusive, the employee is more likely to be loyal to the organization and leader, and thus be more productive.
In this session, Joe Machicote will explore culturally competent, emotionally intelligent leadership skills that lead to the creation of a diverse and inclusive environment that fosters engagement and leads to productivity in the workplace. The differentiator for business these days has come down to customer service: who can offer the best overall value for the dollar. Culturally Competent Employers with engaged employees create reputations in communities that keep customers and talented employees coming back. Learn the best tips for creating and sustaining an environment of engagement.
H. Joseph Machicote is Vice President of Organizational Development for Snyder's-Lance, Inc., one of the nation's largest producers of irresistible snack foods for people on the go. In this role, Joe champions the development of the employee life cycle and best practices for leading and managing people through the talent management, diversity and inclusion, loyalty and engagement and change management processes for over 7,000 employees in North America. Entering the food industry as a pot washer in college, Joe has grown through the ranks as a kitchen prep worker, cook, line-server, foodservice manager, foodservice director, trainer, HR Director, VP of HR, VP of Diversity and Inclusion and VP of Talent Management. Joe earned a Bachelor of Arts degree in Business Administration from Manhattanville College in 1986 and his MS degree in 2000. A native of Harlem, New York City, he is a resident of Charlotte, North Carolina.
The Institute for Management Studies
Chairman - IMS/Charlotte