Design Thinking for L&D Professionals

  • 16 May 2019
  • 5:00 PM - 8:00 PM
  • The Employers Association 3020 W Arrowood Rd., Charlotte, NC 28273
  • 46

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  • If you are a guest not attending with a current member, please join us as a guest for an evening of stimulating thought, good food and professional company. Let us introduce you to our group and share why we would love for you to be a part of it!
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Register by May 13th!

Design Thinking for L&D Professionals

Presented by: Faster Glass, David Phillips and Dan Black

Have you ever wondered how successful innovators come up with new products or services?  On a related note, have you considered why one learning asset worked so well while another failed to deliver expected results? You may be surprised at the similarities between product and learning development. Just like our learners, innovators develop products to “do jobs” their customers want done. Learning and development professionals also are developing products for their learners, who have “jobs to be done”.

In this session, David Phillips, Innovation Provocateur at Faster Glass, will introduce you to elements of the "Jobs To Be Done" theory which you as a Learning Professional can use as NEW MINDSET to design and develop intentionally learner focused interactions that work. This approach can be applied to the design phase of any training or learning development regardless of medium and modality.

5:00 PM - Networking

5:45 PM - Dinner - Taco bar, rice & beans and Mexican salad

6:45 PM - Speaker

David Phillips - Equal parts educator, facilitator, and instigator, David Phillips equips leaders to unleash the ideas and creativity of their people. Before forming Faster Glass in 2010, David spent six years at Bank of America where he developed and led programs focused on integrating the principles of innovation into a Six Sigma culture. Prior to his time in financial services, David served in a wide range of capacities in public accounting, public education, and the U.S. Air Force.Equal parts educator, facilitator, and instigator, David Phillips equips leaders to unleash the ideas and creativity of their people. Before forming Faster Glass in 2010, David spent six years at Bank of America where he developed and led programs focused on integrating the principles of innovation into a Six Sigma culture. Prior to his time in financial services, David served in a wide range of capacities in public accounting, public education, and the U.S. Air Force.

Dan Black - Building businesses is in Dan Black’s DNA. The people who know him best would say, “If he’s figured it out and everything is running smoothly, chances are you’re less than six months from a change.” It’s this passion for constant positive change which makes him such a great fit with the Faster Glass team. Dan’s breadth and depth of experience make for a substantial toolkit he brings to every engagement. He is a skilled facilitator who designs educational experiences which drive performance. As a business strategist, Dan has helped organizations large and small, both for-profit and non-profit, grow and succeed. His professional career spans PwC, Bank of America (in both Marketing and Technology), and two of his own businesses in Real Estate and Sales Leadership Training. Dan Black earned a B.S. in Mass Media Communications from George Mason University and considers himself a native of Charlotte simply due to the fact he’s been here since Independence Blvd. was a two-lane road. He lives with his wife of 20 years, Blair, and their two children, Mason and Sophia.

 

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