Most instructional designers are adept at conducting needs assessments, but designers often face an uncomfortable client conversation when an assessment reveals that learning (or learning alone) will not address the needs they’ve uncovered.
In this session, we’ll explore a method for navigating this conversation, by identifying three root cause categories which underlie business and performance results. We’ll discuss root cause examples and both instructional and non-instructional solutions appropriate to each category. Finally, we’ll discuss a process for helping your client select the right set of solutions.
About Christopher Adams:
5:00 - Networking
5:45 - Dinner
6:45 - Speaker
This month's meeting is sponsored by:
ATD Charlotte is a 501 c3 registered non-profit. | CHIP CH4067 | Contact